Custom

Customs

Submit Your Inquiry: For any custom requests, please contact us at info@exoalien.com and provide as many details as possible, including your custom idea, event, deadline, preferred colors, materials, inspiration, and occasion. We’ll get back to you as soon as possible with more information!
DESIGN CONCEPT & PRICING After receiving your form submission, we will provide a general design idea along with pricing details.
FINAL SKETCH & APPROVAL: Once you confirm the initial design concept, we’ll send you a final sketch for approval. This ensures the design is exactly what you envisioned.
PRODUCTION TIME & INVOICE: After the final sketch is approved, we’ll provide you with an estimated production time. A customized invoice will be sent, and the full payment must be made before production begins.
Thank you for choosing EXO ALIEN for your custom creation! We look forward to bringing your vision to life.

All designs are exclusively owned by EXO ALIEN. We reserve the right to determine and finalize the design and may decline any requests that do not align with our brand standards.
It is important that the sizing you provide is accurate. If we make a mistake on our end, we will do everything possible to ensure the fit is perfect at no additional cost to you. However, if incorrect measurements are provided by the customer, any necessary alterations will incur additional costs, including shipping fees and charges for modifications.
Pricing for alterations will be evaluated on a case-by-case basis.
Once you approve the final design, you will receive an invoice to complete your purchase, including payment for shipping and taxes.
After payment is received, there are no refunds or returns. Production will only begin after final design approval and full payment.
Custom orders may have varying timelines based on the complexity of the design and our current order volume.
We offer rush customs at an additional charge.