ABOUT

All Exo Alien Items are made in the USA.

SIZING

Please refer to our comprehensive size guide available here.

If you have any doubts about your size, are in between sizes, or require customization, please contact us, and we will make every effort to accommodate your needs.

CUSTOM

For any custom inquiries, please reach out to us at info@shopexoalien.com .

RETURNS

We accept most unworn and unwashed returns for an exchange or store credit. For more information, please refer to our return policy by clicking here. Please note that a select few styles are considered final sale, and this will be indicated in the product description

PROCESSING TIME

Please allow up to 2 weeks for processing most orders. Some orders may require up to 4 weeks for processing. Please review the item description for the most up-to-date processing time before making a purchase. If you have a specific date in mind, and you need your order by then, please contact us at info@shopexoalien.com with the subject line "RUSH REQUEST." Rush fees may apply. To learn more, click here.

SHIPPING

Within the USA, EXO ALIEN offers free shipping via USPS. Once your item(s) have been shipped, you will receive an email notification containing your tracking number. Please note that EXO ALIEN is not responsible for any shipping delays caused by the carrier, weather conditions, or customs release.

For more information about our shipping policies, click here.

TAXES AND DUTIES

EXO ALIEN operates on a DDU basis (Delivery Duty Unpaid), which means any import duties, clearance fees, handling fees, or brokerage fees are the responsibility of the customer. These fees are determined by your local customs authority. Payment of these fees is necessary to release your order from customs. It is the customer's responsibility to provide any necessary information to customs for smooth clearance. For further details, please consult your local customs office.

ADDITIONAL INFORMATION

Please carefully read our item descriptions before making a purchase. The color or material of the product may appear slightly different from the physical item due to variations in monitor display settings or lighting conditions during the photoshoot.